Managing Identity in a healthcare environment requires many jumps, through many hoops. Therefore, the Identity and Access Management (IAM) solution implemented in such an environment is rife with customizations to make the IAM solution hum. Now, stare down the barrel of the upgrade gun, and imagine the panic that sets in!
Mercy Health engaged in an upgrade of their Core Security Access Assurance Suite with a well thought out plan of attack…… Which of course went without a hitch, right?
This session will endeavor to share the Mercy Health upgrade story from AAS version 8.1 to 8.4, while providing some of the pain points they encountered.